No matter how much we learn about computers,or the way we use them,we all face problems once in a while.These problems may be categorized as:-
- Viruses,spywares,worms,keyloggers,trojan horses,etc.
- BSOD(Blue screen of death),errors,bugs,etc.
- Any other problem,related to a particular hardware/software usage.
So,today i'm going to solve all your queries and problems mentioned above.
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THE FIRST STEP
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The method that I personally prefer is to use the popular search engine GOOGLE for any help.What you can do is look for certain keywords that are most important in the long error statement.In case of viruses,you can search for symptoms of you infected system.
Some other useful sites to look for are:-
1. answers.yahoo.com
Here you can post you problem,and you'll get a response on your email,if a person answers your question.
2. http://www.wikihow.com
Here you can see how-to tutorials for certain topics.
3. http://www.annoyances.org/
This site features common windows problems,and their solutions.Very helpful,and has support for many versions of windows,including XP
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THE SECOND STEP
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In case the 1st step fails,its time to do the troubleshooting manually.Some of the tools that I recommend are:-
- Trend micro's HijackThis:- Creates system log,that you can use to identify unwanted system processes,or post the log online on tech forums,if you can't identify the virus.
http://download.cnet.com/Trend-Micro-HijackThis/3000-8022_4-10227353.html - TextGrabber:- lets you copy error statements from windows dialog boxes.
http://www.softpedia.com/get/System/System-Miscellaneous/TextGrabber.shtml - virustotal:- using this website,you can upload any suspicious file that you may feel,is a potential virus.The website then scans that file through many popular antivirus softwares, and then provides you the result of scan process.
http://www.virustotal.com - Windows snipping tool-It is a built-in utility in Windows7 that can be used to capture screenshot of user-specified area of the computer screen.
Click on Start=>type "Snipping tool".
THE THIRD STEP
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When both the above steps fail,and you're feeling helpless,you might want some other person to help solve your problem.Rather than calling them at your place,you may get a quick help,through REMOTE ASSISTANCE.Some of the tools that id recommend for this purpose are:-
- Teamviewer-allows for remote user to control your mouse cursor and control your system.
http://www.teamviewer.com/hi/download/index.aspx - ShowMyPC-same as Teamviewer
http://showmypc.com
I hope after following these simple steps,all your PC related problems will be solved.Of course,if you arent able to solve them,my blog is always available.Just post your queries here.
HOPE YOU LIKE THIS POST :)
